Forum Moderators: phranque
For the "in between" sites, with some, but not great, information my tolerance for garbage (slow loading, popups, bad design, etc.) varies inversely with the quality of the content; the better the content, the more garbage I tolerate.
So basically this is an expanded version of richlowe's response :)
> Fast loading?
Absolutly required.
> No obnoxious ads?
Nothing like a big ol text or graphic banner to scream "low quality site".
> Uncluttered appearance?
A must.
> Jam-packed appearance?
Hello back button! Who has the time?
> A unique feature?
No. The less "unique" features the better.
- unique content (e.g., theonion, csszengarden)
- a useful service (e.g., Google, whois lookup)
- friendly community (e.g., WebmasterWorld)
Given one of those key criteria, then factors like site reliability, fast page loading, ease of use, no excessive ads, etc. come into play. The more unique and valuable a site is, the more hassle I'll put up with.
I use to publish trade journals. The number one factor that our readers--and ad buyers--wanted was "useful."
Look at the Wall Street Journal. It's expensive, not that attractive. But, WSJ.com has a dedicated core from being useful. And not just stock prices and business news. I just emailed a story from it to a friend and I got the "most emailed articles" that Clickability provides. The top two were articles on personal health (prostate cancer screening) and work-life issues (no time to sit and think). Useful!
You want your web site to be trustworthy. Therefore,
-be competent (the info is correct)
-have integrity (the articles or databases deliver what their headlines promise)
-show caring (the publisher actually gives a rip about the subject and the audience).
Do that, and they'll come back.