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Outlook Problem

outlook exchange

         

joshjosue2

10:32 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Hey everyone. I am having a problem with my Outlook 2003. Every time i try to launch it up, it says "Exchange server could not be found" I click OK and it asks for a server, when i click OK without putting anything (because i dont know what its talking about) it says "[some file] is not an offline file folder." and closes out. I cant even get into outlook to try and fix it. Any suggestions? Thanks in advance.

-Josh

natural860

10:39 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Was it working before? Did anything change?

joshjosue2

10:42 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



I just got my computer a few days ago, and i havent even used it. It began doing that right when i got it and I havent been able to solve it.

natural860

10:56 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Try this link: I think it would help.

[support.microsoft.com...]

Thats the best I can do for ya. I hope it works!

Robino

11:03 pm on Mar 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are you using Exchange Server?

vrtlw

11:04 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Are you using an Exchange Server?

If you are not it is due to Outlook being configured to poll for one.

Heres what to do on a PC, goto:

control panel > mail > Email Accounts > View or change existing Email accounts

You should be able to remove the offending Exchange account in there.

HTH

joshjosue2

11:15 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Thanks for the suggestions, but I havent even setup Outlook yet. Its been doing this ever since I got the computer. I hadnt even setup an account yet. I tried setting up a one under control panel and it still does the same thing. Any other suggestions would be muchly appreciated. :)

Thanks everyone so far!

joshjosue2

11:16 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Not using Exchange server at all, dont even know what it is.

vrtlw

11:28 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



Ok,

I know that back in the days of Outlook 97 and 2000, you could choose between installation modes in the Control Panel, (Corporate or Internet). When 'Corporate' was selected it would mean it was configured primarily for Exchange, when 'Internet' was selected it was configured primarily for POP/SMTP etc.

Now I used to support these products quite extensively, but since then I have only been a user of 2003 and therefore have not had to answer the question.

Here is a link to that may point you in the right direction, [support.microsoft.com...]

My final idea would be that as the computer is pretty darn new, you could always try logging in under a new user name (this would create a totally fresh profile for you to do some testing with). Then fire up Outlook and see if you have the same problem. If the problem isn't apparant under the new login then you may want to look at moving your current profile into a backup folder (or archive it on CD or something). The next time you login a fresh profile will be created for you.

Disclaimer: Make sure you backup your files in "Documents & Settings" if creating a new profile.

MrMcTerse

11:53 pm on Mar 8, 2004 (gmt 0)

10+ Year Member



A word of caution:

Before going too far with your new computer, make sure it is hardened up for web use.

Purchase and install a hardware firewall. NO QUESTIONS. This really is a must.

Install a good firewall. Strongly recommend Outpost 2.0 from Agnitum.com. It's worth the forty bucks and really is easy to get used to. MUCH easier than Zone Alarm (which I deplore) or Tiny Personal Firewall (which is more for power users, though it is excellent). Outpost is very configurable, and very solid. The support group is outpostfirewall.com.

Install a good AV. Strongly recommend taking advantage of the free year of CA EZ-Antivirus 6.2 that came bundled with your purchase. It really is the best.

Turn off all unnecessary services. GRC can help you with the basic ones. BlackViper.com can help you with them all. Go with SAFE settings to start out, and migrate toward power-user settings once you have a better feel for XP.

Install MLin's StartupMonitor. A MUST.

Install Spybot Search & Destroy, and immunize your machine immediately.

Install Eric Howes registry script immediately.

Disable NetBIOS over TCP (Assuming you won't be needing it).

Set your browser's security settings in all user accounts, not just one.

Immediately set up two admin accounts and at least one Limited User account, or one for each user. Don't let anyone to have administrator privileges except yourself and stay off the net with those accounts except as needed for updates. Password ALL accounts.

Turn off XP themes in your admin accounts (or all of them). You don't need them running when your doing updates and installs, as they simply drag down the system.

Write down your ROOT administrator password and store it safely away. You will rarely need to use that account, but if you do, you don't want to have forgotten the password. Use Strong Passwords.

Why two admin accounts? My reasoning is that I always use one account for updating and installing software (which I download in a Limited User account, then switch users) and one account as a spare, clean unadulterated account in case my regular admin account becomes 'dirty.' This may never happen, but if it does, I know there is another admin account which is not populated with files or settings. The old account can be deleted (backup files) and a new "Spare" created.

I've only ever had to switch accounts on one machine because the owner was foolhardy enough to install KAZAA and run it from the admin account. Man did they pay for that mistake.

Most important, NEVER store files in your Admin Account, and only private files in your User account. Put EVERYTHING in the Shared Documents Folder right from the getgo, and use that folder religiously. You will thank yourself for this later.

Create desktop shortcuts to the Shared Pictures, Shared Music, Shared Documents, and Shared Video folders (as needed), but do it from an Admin account in the ALL USERS Desktop. The shortcuts will populate everyone's desktop that way. It is much simpler to drag and drop files into those folders if they (their shortcuts) are always present on your desktop.

Lastly, NEVER run Outlook in your Admin Account. Set it up in your User Account, only. Set strong settings for Outlook, like no preview pane, no automatic anything. Everything on manual. Again, you'll thank yourself later once you get used to it.

I've set up a number of machines with these basic standards and two years later, their users are still happy and their machines are secure and problem free.

If you would like more info, feel free to PM me.

natural860

12:56 am on Mar 9, 2004 (gmt 0)

10+ Year Member



Wow..... I have 3 of those things mentioned... but the rest is WAY above my head.

I just want to STOP getting kicked by jerks from Yahoo Chat! >:(

I hate when that happens....