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Forum Moderators: phranque
People look at a contact page to find contact information:
- Physical Address
- Telephone Number
- Email Address
Some will use an email form if provided, others will not.
I'm not in any kind of commerce and there's nothing on the site to imply a physical presence. Why would someone want to know where I live? What business is it of theirs?
They are looking at the possible ways to contact you.
at a minimum I'd want to see an email address.
Why? Because I think it's a lot more user friendly and it ads credibility, at least in my mind.
Contact forms are like throwing stuff to the wind.
I worried briefly that my ISP was eating their mail-- it's pretty inept at identifying spam
Over the years the nature of USERS has changed nearly as much as the WEB itself.
Have I got more or less apples?
Today, our most common question: "why don't you have an app?" I don't say this, but I always wonder, "why do you think you need a separate program to use my site?"
They want to visit your web site without having to type its address on the micro-keyboard or go hunting for the wee little Favorites menu.