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irritating user behaviors

equal time



2:19 am on Dec 13, 2013 (gmt 0)

WebmasterWorld Senior Member lucy24 is a WebmasterWorld Top Contributor of All Time Top Contributors Of The Month

There's a thread about Irritating Things on Websites [webmasterworld.com]. But fair's fair: how about irritating things that visitors do? I don't mean things like "be a Ukrainian robot". That goes without saying. I mean like...

Last time I processed logs, I discovered I'd inadvertently locked out a human thanks to a mistake in a RewriteRule. Ordinarily this would make me feel bad. This time it didn't. And it wasn't just because the offending visitor came from Vietnam via google translate, though I realize this would be plenty for some people. This particular translation request came after a search, which was included in the referer. It was the search that riled me.

If you lean toward information rather than commerce, you've seen them. The ones where the searcher copies the full literal text of an exam question or homework assignment, down to the last "compare and contrast" or final question mark, and pastes it into the search box.

Grr. It doesn't do me any harm, and it's never a high percentage of requests. But if I could turn them in I would happily do so. What ever happened to "Don't ask the website to do your homework for you"?


2:51 am on Dec 13, 2013 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Does "not clicking on an ad" count ;o)

For me, one of the strangest (and irritating) things are the emails some visitors send.

I have a classic from around 2004, which simply reads:

"Where is my floppy disk?"

Another from around the same period reads (from memory):

"How can i see your website i like it"

I still receive the odd strange one, even after I added "note: we do not answer individual requests for help" to the "contact us" forms.

We also get obvious exam-related questions and regularly find our content used by students for their essays!


9:47 am on Dec 13, 2013 (gmt 0)

WebmasterWorld Senior Member piatkow is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

The ones who phone me and ask me a question that is answered on the page that has my phone number.

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