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Web Hosting Expiration?

     

Cza102282

1:25 pm on Jul 18, 2012 (gmt 0)

5+ Year Member



Hi,

I did a site for a client and I noticed that the hosting package through Network Solutions had expired. The domain name was purchased through GoDaddy and appears to still be valid.

When I go to the site, it is still coming up fine? However, when I ping the site, I get a "Request Timed Out" error.

Does Network Solutions offer some kind of grace period when the hosting package expires? What exactly is happening and when will the site actually go down?

Chris

robzilla

2:08 pm on Jul 18, 2012 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



They may be blocking all ICMP traffic to the server, causing the timeout you're seeing.

Why not log on to the client area to see what the current status is?

Cza102282

2:12 pm on Jul 18, 2012 (gmt 0)

5+ Year Member



Thanks for the reply.

The current status is 'Expired'. That's why I'm wondering if there is some kind of grace period. I can't find any info from NS on hosting expiration, just on domain expiration.

Chris

robzilla

2:16 pm on Jul 18, 2012 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



I've not used NetSol in about a decade, but I guess a due date for the hosting bill must have expired. Have you had a look at the billing area? Any unpaid invoices there?

Cza102282

2:21 pm on Jul 18, 2012 (gmt 0)

5+ Year Member



The hosting expired on 7-12-2012. They are being billed on a monthly basis. The last paid invoice was on 6-14-2012.

I've lost contact with this client so I'm only curious as to when they are going to react and if not, how much longer can I expect this site to stay afloat?

Chris
 

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