joined:Mar 24, 2011
my site recently got hacked and my provider told me that my index.html file is corrupted. The message that was shown when loading the site was: "Hacked by Kryptex".
The site in question was www.boldheadstudio.com.
Now I tried to back everything up locally to save the main bulk of data and start a clean wordpress system again, but there seems to be something messed up with user rights, I canīt move/edity/access or delete certain files which makes that endeavour impossible.
I tried uploading a new index file that redirects to another site for the time being, but that doesnīt work as well? I donīt know why honestly...
So the big question is, what is the provider (host1plus.com) doing now? Do I have the right to demand a back-up of the site from the provider, which they have?
I am completely out of my depth here, so any help is much much appreciated.