Welcome to WebmasterWorld Guest from 126.96.36.199
Forum Moderators: phranque
The server is not overloaded and the strangest thing is that all websites via proxy I can open very fast. Other people in diferent countries say the server is working fast.
The same problem happends with all servers located in that data centre but not with servers which are located in the same city but in a different data centre.
Any ideas what may cause such a problem?
My ISP? Data center where the server is located?
I have tracerouted many times, but I don't understand the results. I am in Spainish islands and my server is located in another European country. Traceroute includes 2 US addresses:
Is this normal?
Today ping is about 230-240 ms. Other servers in the same city: 120-130 ms.
A few years ago I had 2 servers in 2 datacenters in Germany. I had the same problem with one of the servers.
I am getting crazy! I need 3-4 hours to download a 190 MB file from my server.
Maybe is there some diagnostic tool which can help to find the problem? Any help will be appreciated.
This is a part from traceroute results to my server:
5 103 ms 108 ms 106 ms Xe11-0-0-0-grtpartv2.red.telefonica wholesale.net [188.8.131.52]
6 105 ms 102 ms 104 ms 184.108.40.206
7 146 ms 144 ms 151 ms 220.127.116.11
And this is a part of traceroute results to another server in the same city but in another data centre:
6 169 ms 78 ms 84 ms Tsystem-6-1-1-0-grtmadpe3.red.telefonica-wholesale.net [18.104.22.168]
7 137 ms 143 ms 135 ms 22.214.171.124
8 158 ms 158 ms 149 ms 126.96.36.199
As you can see in the first example, the route goes via USA (Ip addresses 188.8.131.52 and 184.108.40.206). In the second example the route from my ISP goes straight to the Germany. IP addresses 220.127.116.11 and 18.104.22.168.
I am right? If yes, my question is - why the route from my computer in Europe to a server in Europe goes via USA? I don't know a lot about it. Is it a fault of my ISP?