DNS Issue - any experts?

DNS changed only part of the site

[inchima]

Hi...excuse my technical naivety here so this may be a dumb quotation!

We moved the store DNS and then had to move it back within 8 hours (long story).

However, although the root domain has moved back with most directories there are still some sub-directories and pages within root pointing to the server we pointed at for 8 hours. Is this possible? Or has something broken somewhere?

I know it can take up to 72 hours for everything to change but it normally happens within 24 and we are now 48 hours down the road.

Any suggestions?

[rocknbil]

Welcome aboard inchima, are all your tests through the same ISP?

I experience this sometimes but it's because I am on satellite, which is a proxy service and DNS issues are the ones that suffer most.

I have a few friends on other services - DSL and the like, over different network providers - and when they report no problems, I can safely chock it up to my ISP's DNS. So if you haven't already, make sure this is not the issue.

[inchima]

Thanks rocknbil. We run a store with a comprehensive library - the store pages resolve to the domain correctly but any library pages in the directory /knowledge/ go to the other site.

It also seems to be effecting WorldPay's cache as all the payments are providing an error at callback so the customer gets a failed order message even though they successfully completed payment.