Forum Moderators: phranque
We produced a site for a client and had to use a third party contractor to build a dynamic form with pop up build notes and constuction pictures as the user built a product.
Our client, 6 months later decided the upkeep and hosting charges were too expensive and expressed a wish to transfer the site.
Our contractor who was hosting the site at the time agreed and sent all files etc to the new host and tranferred domain etc.
The new hosts could not get the site to work without conciderable re-writing of scripts.
Our client is now saying our contractor put a spanner in the works by not co-operating with the new host and now wishes to sue him.
Thanks
Are there any hard facts and rules regarding transfer of sites between ISP's? Do you just send the files and transfer domains or do you have to send a brief as well stating how it was written and what type of server it has been hosted on etc
So, for example, it is hardly surprising that a site that works perfectly on Apache 1.3 with MySQL 4.x and PHP 4.x with cPanel on company A's server may need some tweaking to work properly with company B's server using Apache 2.0, MySQL 5 and PHP 5 in a chrooted environment administered from a different control panel.
As a general "rule" it is the site owner's responsibility to do the tweaking.
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[edited by: Samizdata at 2:21 pm (utc) on July 7, 2009]
We produced a site for a client and had to use a third party contractor to build a dynamic form with pop up build notes and constuction pictures as the user built a product.
I would say it is primarily your problem, and not a problem of the third party contractor, if they transferred all the source code of the site. The client has made arrangements with you as the main contractor for a working site. In most legislations the main contractor is responsible for the total work, including parts of the work done by subcontractors.
Cheers
Photman52
