Forum Moderators: phranque
If you don't know how to ftp it...
1) Open Explorer (Vista) or Internet Explorer (XP) and type ftp://yourdomain.com
2) Double-click the httpdocs folder (or whatever folder contains the files viewable in the http root directory).
3) Drag the file to upload it. Copy and paste might work - I've never tried it.
I presume you solicited this from Norton in some way. If this email was unsolicited, then ignore it.
Kaled.