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Thawte SSL Site Seal Generator Causing Failures

global issues with their generator

         

Bewenched

8:48 pm on Mar 5, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



We use Thawte as an SSL provider for one of our sites and noticed that our checkout system was hanging horribly. We called Thawte and found that their site seal generator was not working and that this was a global issue. They had no ETA of a fix.

We temporarily commented their code off our pages and now everything works fine.

Just thought i'd give everyone the heads up if they are using them.

mattur

9:22 am on Apr 5, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We ended up using one of Thawte's static "click to verify" logos, hosted on our server, on our checkout pages. Thawte calls these "Second Tier Seals". When clicked it opens a popup window which displays the site seal generated image. The Site Seal Generator is just too slow for checkout pages imho.