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Problems with redirection on French server

host won't let me connect as I am not in France

     

MrWrite

6:19 pm on Feb 13, 2009 (gmt 0)

5+ Year Member



I lived in France for 5 years and had a website served by [a french hosting company]. I left in 2006 and moved to the Czech Republic where I have an .eu website using a server based in the UK. Stupidly, I didn't put in redirect 301s before I left France, thinking I could do it from here. I can't. When I try to access it, I am told, 'you are not connecting via a [snip] connection in France, so get lost,' in as many words. Is there ANY other way I can do it? As it is, my new site is 'competing' with the old one and my traffic is suffering.

[edited by: phranque at 6:39 am (utc) on Feb. 14, 2009]
[edit reason] hosting specifics [/edit]

phranque

6:47 am on Feb 14, 2009 (gmt 0)

WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



welcome to WebmasterWorld [webmasterworld.com]!

change the dns settings at your registrar to point the old domain to your new host and then do the redirects at your new host.

MrWrite

7:03 am on Feb 14, 2009 (gmt 0)

5+ Year Member



Would you be kind enough to tell me how I can change my dns settings? I've never done this before.

phranque

7:56 am on Feb 14, 2009 (gmt 0)

WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



you need to access your account at your domain registrar and they most likely have a web interface/control panel to direct your domain to the nameservers at your new host or another set of nameservers if you prefer.

you can obtain your registrar by doing a whois on your domain.

MrWrite

6:44 pm on Feb 15, 2009 (gmt 0)

5+ Year Member



I have a lot of technical detail from the whois, thanks for that, but I can't see any kind of webinterface or control panel. It's a bit out of my league unfortunately.

phranque

12:18 am on Feb 16, 2009 (gmt 0)

WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



start by going to the home page for your registrar and logging in to the site.
 

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