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email - not reaching recepient and not bouncing

     
2:50 pm on Jan 23, 2009 (gmt 0)

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this is very strange:

a@xyz.com emails reach x@x.com
b@xyz.com emails DO NOT reach x@x.com and they don't bounce

both have the same settings - smtp, its as if the x@x.com
has the b@xyz.com email address blocked. their webmaster
says the emails are not even making it to the server.

i've even tried to send mail through the website's webmail
with no luck.

?

4:15 pm on Jan 23, 2009 (gmt 0)

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WebmasterWorld Senior Member kaled is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Mar 2, 2003
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Send a plain text "hello me" email to yourself from each account. View and compare the source code of each (assuming both arrive).

Kaled.

5:20 pm on Jan 23, 2009 (gmt 0)

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WebmasterWorld Senior Member rocknbil is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Actually, I've experienced this on and off over the last few years and it may be the email's content. I just had this happen last week.

Client sends me a link. "What do you think of this company?" I reply. Never received, no bounce. Sometimes it DOES bounce, with message "refused" but not always.

After various frustrating attempts to re-send, I begin modifying the content . . . . lo and behold, when I remove the link they originally sent, it goes through fine.

This prompts several hard tests, send a different link, it's fine; send just the target link, no go. The link itself is in mail filters for whatever reason, probably a result of spam filtering.

Some key mail servers are hotmail, yahoo, msn, aol . . . and I'm sure there are others.

their webmaster
says the emails are not even making it to the server.

My dedicated server mail passes through a relay server at the parent servers, and even some of those never get past the relay server for the very same reason (walked through this one with support.)

So the previous post could very well point to the same issue, something in the content, and very likely a link to a site that's in their filters.

9:21 pm on Jan 26, 2009 (gmt 0)

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greylisting... turn it off and try again.