Forum Moderators: phranque

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Email Forwarding Problem

what are the possible errors which we are making

         

ajayyadav

2:11 pm on Jul 21, 2008 (gmt 0)

10+ Year Member



Hi Guys,

We are facing problem with our email forwarding. Our clients forms are submitted by the person but we are not reciving the emails nor clients. We have done form on response@example.com and make cc and bcc to our emails. but while submitting the form it shows successul but we are not recving any emails.

Please help me on this issue.

Thanks in Advance,

stapel

2:31 pm on Jul 21, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Without knowing, for a start, what script you're using (especially if it's a particular known package), what it's doing (the specific lines of code you're using for the forwarding), or what is enabled on your server (PHP, Perl, etc), I'm afraid I don't see any way to guess at what might be going wrong, or where. Sorry.

Eliz.

rocknbil

5:06 pm on Jul 21, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What info do you have in the server logs? Mail logs? Was it working before and stopped, or a new script that just won't work?

If it's hitting the mail server and being logged as sent, it may be getting trashed by spam filters.

phranque

9:18 pm on Jul 21, 2008 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



have you tried writing the email document including headers to a file so it can be inspected for possible syntax errors?