Forum Moderators: phranque
If you are certain your friend is not receiving your emails but there is no trouble at your end, you could email their ISP (from another account) and ask them what the problem is. Beyond that, I'm not sure what to suggest.
Kaled.
I had been receiving his messages but he wasn't getting mine until I sent one from my Yahoo account.
auth-results<at>verifier<dot>port25<dot>com
Wait about 3-5 minutes. Check your email for a response from the above. It may go to your junk mail so keep an eye out for it. The results of that email will give you quite a few hints as to why your email may be bouncing or is not being received.
Send an email to...
auth-results<at>verifier<dot>port25<dot>comWait about 3-5 minutes. Check your email for a response from the above. It may go to your junk mail so keep an eye out for it. The results of that email will give you quite a few hints as to why your email may be bouncing or is not being received.
I too have problems with email, and did what you suggested, only for an immediate bounce back:
Final-Recipient: rfc822;auth-results@verifier.port25.com
Action: failed
Status: 5.1.1 (bad destination mailbox address)
X-PowerMTA-BounceCategory: bad-mailbox
Another option is to run a DNS Report and take a look at the MX Records portion. If you see any Warnings and/or Failures in that area, that could be a hint as to why your mail is failing.
Email can be a bit tricky these days. With all the filtering taking place first at server levels and then again at the user level, you need to make sure that your original email is "up to snuff" and doesn't trigger some of the common filters.
Example... One day I had a client send me an email. I didn't receive it. He sent it again, I didn't receive it. At about 1500 our server sends out Quarantine notices to all email users. There was his email, in Quarantine. Why? His subject line read... Hello!
Another example... A client was sending me email and it kept getting filtered to my Junk Email. Upon close examination of the email, we determined that the image in his signature along with a few other "words" in the signature line were the cause. They changed it based on my recommendations and sure enough, it passed the spam filters.
So, it really comes back to the original email. How is it constructed. Is there a CC. A BCC. Believe it or not, BCC's can create some issues in certain instances, it is part of the spam filtration algorithm. What words were used in the Subject Line? How many words total in the body of the email? What was the "makeup" of those words? The list is quite extensive.
And then you get those people who swear they never received your email only to find out that it was sitting in their Junk Email and they didn't even know they had a Junk and/or Bulk Email folder. "Oh, I didn't know that was there. There is a number next to it in bold and it reads [2,430] what does that mean?"
I'd probably perform some searches in your favorite SE for the phrase "Is my email blacklisted". I think you may find some additional tools to help you determine the "reputation" of your email server.
Could this be the problem? If so, is there anything I can do?
I would say yes, that could be the problem. It would be up to your host to "chase" those blacklists and keep things in order especially if they provide email services for their clients. Actually, if they are pretty much on all the blacklists it sounds as though you may be in a "bad neighborhood" of sorts.
So I have to rely on my host to keep all activity on all of their IP addresses clean?
It would be in their best interest to do so if they wish to maintain a healthy environment. If your on a C Block and a large percentage of that C block has been blacklisted, I'd be concerned. I could be talking out my "you know what" but I'm real fond of the "guilt by association" mantra, I really am.
