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Strange problem with new domain

domain going to apache "great success" page

         

Zisel1

6:50 am on Jun 2, 2008 (gmt 0)

10+ Year Member



About 24 hours ago I registered a new domain name, set the nameservers to point to my host, and set up the domain as an add-on domain on my main hosting account.

For some reason, when I type in the domain name, I get a page starting "Great Success ! Apache is working on your cPanel® and WHM™ Server." I can see my index page when I type in the add-on's subdomain, though.

I contacted the domain name seller and they said the name's resolving and to contact my host about. My host is being achingly slow, though.

I'm not sure what do to now. Any suggestions?

Thanks in advance,
Zisel

bill

9:43 am on Jun 2, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Welcome to WebmasterWorld Zisel1.

Is it possible that the name has not completely propagated yet? It can take up to 72 hours in some cases.

Zisel1

10:00 am on Jun 2, 2008 (gmt 0)

10+ Year Member



Thank you for the welcome, Bill. (Actually, I used to come here a few years ago as just Zisel, but forgot my password and the site's password retrieval system doesn't seem to be working.)

I suppose that is possible. I've just never seen it take this long before and, anyway, I usually get a parking page until the name propagates.

What information I've found online about this problem suggests a variety of things: that the name hasn't propagated, that there's server maintenance going on (although my other site there is up), that there's a file missing somewhere, that my computer's to blame, and a few other things. It seems this isn't too uncommon a problem, though. I'll wait a bit and see what happens.

Thanks again for the reply.

aspect

3:51 pm on Jun 2, 2008 (gmt 0)

10+ Year Member



Check to see if you have ended up with two index pages:-
index.htm
index.html

I have seen this before on Apache servers. You own file hasn't over written the default page because of the difference in file extensions.