Yahoo mail not being delivered

[Tonearm]

For at least a month or two, email sent from my server is not being delivered to yahoo.com accounts. It does arrive in my own yahoo.com account, but customers are obviously not receiving them and neither is my brother or a buddy of mine. I don't have a mailing list or anything like that. All other email seems to go through no problem including hotmail.com and aol.com. What can I do?

[piatkow]

No bounces?

Has your brother checked his bulk mail/junk mail folder? (I forget which Yahoo call it)

[Tonearm]

Definitely no bounces. I'm assuming they're all being sent to the spam folder. What can I do?

[piatkow]

If people don't check their spam folders there isn't much you can do except try and fit in a reminder somewhere that they should add your domain to their safe list.

I keep some webmail accounts which are on my mailing list, so that I can verify that newsletters are actaully getting through.

[Tonearm]

It's really a huge problem since I can't contact yahoo.com customers or reply to their inquiries. Can I contact Yahoo about this? I don't understand how this happened since I don't send a newsletter or anything.

[piatkow]

I assumed that this was one of the regular a bulk mailing problems concerning webmail recipients.

If it is hitting manually raised emails then I would suggest opening a new Yahoo account, sending yourself an email and then using whatever complaints system they have to discover the reason for non-delivery.

[Tonearm]

That's a good idea, but I actually do get email sent to my Yahoo account. Very strange.

[piatkow]

Create a second one with "out of the box" settings.

[Tonearm]

Shows up just fine on a fresh account. Maybe it's over. I'll post again if not. Thanks for the advice thus far.