Welcome to WebmasterWorld Guest from 188.8.131.52
Forum Moderators: phranque
I recently banned someone.
She didn't accept it, so now, she create new accounts and post in the Forum bad things and chat and say all kind of things about me and about the community.
She uses dynamic IP address with AOL. Banning all AOL would hurt the community. She also uses some proxy sometimes.
So even if I ban her, she always come back.
Anyone have dealt with a situation like that before? What should I do? It really hurts my little business.
The unwelcome visitors usually get tired of being completely ignored and find something else to do that makes better use of their time... :)
[edited by: Bewenched at 9:45 pm (utc) on Feb. 3, 2008]
That isn't perfect, some are more persistent than others. Obviously we have no idea how the membership system on your forums works or if it is your own software or a hosted service.
What you want to do is make things inconvenient enough to discourage this person from registering multiple user names without putting genuine users off. That really depends on what functionality is available with your forum. I have seen some that require a response to a confirmation email and then won't open a second account under that address while others are pretty well open house.
IP blocking is not the answer - I have seen people block themselves from their own forums before now when trying to block another customer of the same ISP.