Problems with DNS update – new hosting

[linda]

Hi guys, maybe somebody can help me with some information here. Seems like our Internet provider can not explain what is going on.
We have relocated to a new hosting for 72 hours ago. Visitors in US and in other countries can see our web site on a new hosting and can use our services, but we, who are located in Norway and most of our visitors and clients in Norway can not see anything.
I have deleted all the files from an old hosting, so instead of to see our web site in the browser, I can see just a list of folders, left on the old hosting.

I have no idea what is going on and what might cause this problem. Need help as soon as possible.

[edited by: heini at 12:21 pm (utc) on Sep. 27, 2003]
[edit reason] sorry, no urls, thanks. [/edit]

[heini]

Sounds like a delay in dns propagation, likely just a waiting game.

[DaveN]

ask the old Host what the TTL was set to on there DNS servers, we had a similar problem in the UK when a host added an extra 0 on the end of the TTL record, it took ages to propagate properly, there is nothing you can do but a least you will know the time scale they should give you the number in minutes.

DaveN

[linda]

HI Dave
One of the reasons that we have relocated to a new hosting, is because old one does not care to answer on support tickets, etc.
So, I will try, but I don't think I will get any answer at all

[TGecho]

From what I've read if no settings were changed it could take as long as a week for everybody to be able to see the new server. It does usually happen within a few days.

[Romeo]

This may be a DNS-cache problem: your old address is still served by some DNS servers out of their own cache or by doing lookups to your old DNS server.
Get your old ISP to explicitly scratch your old DNS entries.
In the meantime, you may set up a simple forwarding page with a <META http-equiv="Refresh" content="0; URL=...">.

Regards,
R.