Problems with Microsoft Outlook and Network Password

[naitsirhc26]

With my Outlook program on my computer, every time I open the program I get a popup asking for my password. I enter the password, click save password, and the emails work while the program is open.

As soon as I close the program, and open it again later, it asks me for my passwords AGAIN!

Also, when I look into the Email Accounts options, I find that neither the Outgoing or INcoming server passwords have been saved. Why is this?

I am using Outlook 2002, and Windows Vista.

Any help would be greatly appreciated!

Christian

[Marshall]

Christian,

In the settings for Outlook, click on Tools > Account Settings > (highlight the account) > CHANGE tab > More settings... (button) > Outgoing server (tab) then check "My outgoing server (SMTP) requires authentication > (then select either) "Use same settings as my incoming mail server -or- Log on using (in which case enter your user ID and password) > (then) Okay. This should solve the repeated asking of the password.

Marshall

[naitsirhc26]

This setting for my Outgoing mail server is already setup for the accounts on my Outlook. The weird problem is that even though I enter in this information, each time I open up Outlook, when I look at these account settings, the Outgoing mail server and Incoming Mail Server passwords are gone. Not saved.

[naitsirhc26]

By the way, do you need any other information/settings from me to figure out what is wrong with the system? I have heard that many people are reported to have this problem, but I haven't had any success in fixing it.

[Marshall]

Off the top of my head, in one of the windows I mentioned before, is there not a check box that reads "remember password." If so, it is checked?

Marshall

[naitsirhc26]

Yep, all of the "remember passwords" boxes are checked. That is why I find it odd that it won't remember my password!