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Domain Masking a White Labeled Service

3:13 am on Aug 23, 2007 (gmt 0)

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joined:June 27, 2007
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I have a vendor who has white-labled their online product for me to provide to my clients.

So when the client views the pages they all have our logo etc.

The problem is that the vendor provides it to us on a subdomain, so our clients login using


and the address bar shows [ourname.theirname.com...]

What's the easiest way to stop vendor's name from displaying?

The vendor says they can't eliminate their name in the display, but from what I've read on WW I'm thinking they may just not want to.

They provide the white labeled service for others too if that matters.

So is the solution to:

A - Press the vendor to fix it

B - Use Frames on my site to hide the url

C - Some kind of domain masking

SEO is a non-issue as we don't want the site indexed.

I'm thinking either A or B are the answer because I don't know htaccess, server side scripting and such. Also it's the vendor's domain, not ours, so I'm thinking that masking is out.

I have never done frames although I think I have a template laying around that had them.


3:21 am on Aug 23, 2007 (gmt 0)

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WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Apr 1, 2003
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The vendor could easily have you set up an DNS A record from a subdomain of your own domain name to resolve to their product. Whether they want to do so is another matter.

Framing would be a fast and simple solution, but wouldn't stop the vendor's domain name showing up in the status bar during loading and whilst hovering over links.

3:56 am on Aug 23, 2007 (gmt 0)

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10+ Year Member

joined:June 27, 2007
votes: 0

Thanks VVV

I probably need to press the vendor for the solution you suggested.

I just figured out frames. It looked beautiful, but when I tried to access it with my password it wouldn't take.

I think there must be a security problem with trying to access it in a frame.

I reset all my explorer settings to low security, but it still wouldn't work.

Any suggestions?


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