Forum Moderators: phranque
I've read discussion on WW regarding which browsers can be written off as not worth supporting. That got me to thinking about my priorities and responsibility as a webmaster of a few domains. I have been hitting my head on a self imposed ceiling limit for years regarding overall size per page. I did not want the dial-ups to suffer with load time delays. But as more and more are gaining access to broadband, where should my focus be? I don't believe the two can live together any more than partyline phones and singleline phones. I'm betting the majority of my users (I cater to users regionally in US) now have access to broadband.
I see my priority as once again rebalancing the form/function equation by adding more weight to form, thus providing my users with a richer web experience. This is in part accomplished by increasing the bandwidth I send out. I see my responsibility to encourage the progression toward broadband by writing primarily to broadband users.
Dial-ups will probably always be with us, but so will the poor. We all know eventually, the two will go hand in hand.
Yes, and you are betting your profits too -- or your popularity if you're a non-profit. I'd advise you to write a script to process your log files and look at the total page-load time for each of your pages. You can probably derive a cut-off time over which you can assume your visitor is on dial-up. Then, do the numbers. If you still have a significant number of dial-up visitors, but feel strongly about the "enriched broadband experience", then consider designing some optional "low-graphics" pages for dial-up users.
Our job as webmasters is not to dictate terms or "push" technology. It is to provide our visitors/customers with what they want and what they need. If we don't, they go elsewhere -- along with their money and their goodwill.
MHO, YMMV,
Jim
No plans to make DSL or cable available. I guess we might be able to get satelite, but I don't know. No cell phone service either. My god, it's like being stuck back in the 1900s.
Tom
Nearly six of 10 American homes have Internet access, with more than one-fifth of them making that link through broadband connections
[informationweek.com...]
Humm, let's see, 60% of American households have internet access. 20% of American housholds have broadband. Simple math says that there are twice as many dialup connections as broadband connections; and this is in the US. I am sure the ratio of dialup to broadband is much higher outside the US. I'd say that dialup is alive and well.
'Scuse me, does pushing more bandwidth at the user guarantee a richer user experience? I just don't see it.
Want more sales? Writer better copy. Want more inbound links? Write better copy. Want time-on-site to increase? Write better copy. If your "rich web experience" doesn't include good copy, I'm outta there. And guess what? Text loads fast, people expect to see black text on white pages...
Don't get me wrong, I'm not a Nielsenite, I like sharp websites. I enjoy clean, crisp graphics. DOes it make sense though to crank page sizes up without even considering if there is a reason beyond adding eye-candy? What if you could create a richer web experience simply by hiring a professional copywriter?
I spent 6 years on a beautiful rural property with a dial-up that could only manage 44k on a good day. Extremely frustrating. I was about 10 miles from a fiber optic line, and less than 20 from where a major trans-pacific trunk line came ashore, but high speed was "just out of reach." (Literally!)
Fast downloads on slow lines are a good thing! I learned early on too hold my breath while my pages loaded. If I got uncomfortable I knew I was losing visitors.
WBF
I believe that would be 20% of 60%,
making that:
1 in 5 home internet connections are on broadband.
12% of the population at large. So, 4 times as
many on dialup as on broadband.
To those that are sticking to designing for
dialup, remember that your sites on broadband
will still SCREAM compared to sites designed
for broadband. A common mistake is senior execs
signing off on development sites that they have
reviewed by connecting over the corporate lan.
You'll eat their lunch.
And sometimes, their profits :)
+++
thus providing my users with a richer web experiencemakes me already look for where you have hidden the “SKIP INTRO” Button.
P.S.
Brett, WW is still great even at this speed.
Besides being stoned here, how has it worked out?
I can see several types of sites where you would ignore dialups:
- gaming sites (detailed ones, not puzzle sites)
- corporate conferencing services (voice and video)
- sites targeting university students in dorms
- a regional site where broadband is well entrenched (Korea, SF)
The internet is big enough to support all types of formats and design styles. Yes if the site that launched a thousand tirades was a simple store selling dvd's to the masses then optimizing for broadband is wrong (unless you know streaming high quality previews quadruples your conversion), but isn't the idea of the internet that there are niches out there for everyone?
I understand the need for universal accessibility, but not all sites are for all people. Besides if you are duking it out in a crowded space, why not pull back say I can do better serving one segment than trying to be all things to all people.
How exactly were you planning to do that? I'd like to hear some thoughts and ideas ;)
Personally i've been on bb for around six-seven years or so (in the beginning only at work) and i've seen a lot of attempts, the most well-thought-out one being the original heavy.com (it wasn't like it is now). One general fault with the bad bb attempts i've seen is that they failed to recognize that PC upgrades didn't follow connection speed upgrades, so they had all kinds of stuff that would put the PC to the test even though it made it through the pipes and the result would end up just as bad as without bb, only faster fetched.
/claus
Our job as webmasters is not to dictate terms or "push" technology.
In this case, I liken the Internet to a parade. We're all marching along trying to stay in step with each other, yet stand out in our respective areas. Because of my catagory of web sites, I am near the the front of the parade and it is making a right turn. Your time will come when you march to the corner; what will you do? My bet is you too will follow the parade route.
I'm not talking about loading up a web page with flashy eye candy, rather content. At one time, 640x480 and dialup went hand in hand. But monitor real estate is increasing; broadband is overkill unless we write for it.
OK, some have asked, what kind of web sites are at the front of this parade? Sites that rely on images for one. Except for one, my few sites are funded via physical events. An example is a sporting club requiring 20% content for future events, 80% a recorded history of past events. Users relive the event long after the fact via the web site. The closest to ecommerce I'm associated with is a real estate site for a client. I have been keeping it reasonable for the dialup community almost against the wishes of my client. Admit it ... a real estate site optimized for broadband should make for a smoother sales pitch than keeping pages small for dial-up users. Grabbing one's emotions becomes easier with broadband. All my sites serve a regional multi-state area in US. Broadband is there - I have the luxury of letting the user decided if my sites will be worth it. Income is not generated from the web site. Income is generated from the users to be, if you will, included on the web sites.
Your turn is coming whether you like it or not. Innoviation, technology, increasing broadband user base ... all going against the dial-ups. E-commerce will follow the money ... and the money will be following broadband.
We're all marching along trying to stay in step with each other
I think this is where you've got it wrong. I think most people are trying to stay in step with the general (buying) public. I don't care what other webmasters think about my sites - I care what the people who buy my (and my client's) products think.
In this case, I liken the Internet to a parade. We're all marching along trying to stay in step with each other, yet stand out in our respective areas. Because of my catagory of web sites, I am near the the front of the parade and it is making a right turn. Your time will come when you march to the corner; what will you do? My bet is you too will follow the parade route.
At one time, 640x480 and dialup went hand in hand. But monitor real estate is increasing; broadband is overkill unless we write for it.
Now apply that to bandwidth. Like the screen resolution, you can't control the bandwidth of the end user. And in many cases, he or she can't control it either. The only thing you can control is the amount of data you try to shove down the pipeline, so it stands to reason that you should only shove in no more then what is needed.
Your turn is coming whether you like it or not. Innoviation, technology, increasing broadband user base ... all going against the dial-ups.