Forum Moderators: phranque
1) Privacy, which hardly seems like a big deal if the data is available from other public sources.
2) Accuracy, which is a problem that can be fixed and/or possibly handled with a disclaimer and a citation.
I'm not especially bothered myself, although the data can be a bit misleading or at least confusing. (For example, Alexa shows me owning a site that my grown-up son publishes; I just bought and registered the domain, which isn't the same as owning the site or its content.)
I wonder if one kept only their access_logs and user data offshore (and registered their company with another country), whether the government could demand information on their stats.
Imagine now if Google published the whois info for every listing in the serps. Should they be allowed to do that just because the whois database is public?
While Alexa makes this information more easly retrievable and "at a glance" it is not anything I can't go look up myself.
I smell lawsuits but I smell defeat for those of you really upset because what exactly are they doing wrong? They have mearly centralized and categorized information that is public. If they hacked some registry and are publishing private documents obtained through theft then yes but that isn't the case here. I will say that there ignoring attempts to have things taken down is harsh not sure it is actionable.
I am not saying I am happy, I also don't want my hobby sites associated with my business ones but that is why I register those under my corp and hobby ones under my own.
For sure their use of the word 'Owner' is unfortunate.
Is the issue that you only registered the porn site and you don't own it? Or is it just flat out wrong and you are comletely 100% unaffiliated with this porn site?
I think their use of the word 'Owner' is really bad and is the wrong assumtion to be making. Perhpas something like "Other Sites Registered By"
If they have put your name with a porn site and it is flat out wrong that sucks and you should nail them for it. If you registered it for someone then sucks for oyu but your name has been tagged to that site for sometime now.
Graywolf-
Please let me know what your next step is or what your lawyer says. How are you documenting this? Screenshots, saving a copy of the page, etc.?
.
They don't release data for their own site and their whois info doesn't lead back to a human being.
Not even a thumbnail of Alexa.
I'm not especially bothered myself, although the data can be a bit misleading or at least confusing. (For example, Alexa shows me owning a site that my grown-up son publishes; I just bought and registered the domain, which isn't the same as owning the site or its content.)
Even whois data is very suspect. I don't believe even half of what I see from the registrars. As long as the bills get paid, they could care less how accurate the information is.
My two sites were registered by my brother-in-law for me years ago when I didn't have two nickles to rub together. Several years ago, I said in my brother-in-law's presence ... "I'd like to quit this pi$$ant job, register a web site and work for myself!"
He registered the names the next day and gave them to me as a birthday present. To this day, they are registered in his name and I have been too lazy to do anything about changing it. It just never mattered that they were in his name! I pay the bills and that's that.
I'm sure at least half the websites out there are not registered to the real owner.
They've got me linked to a site owned by someone with exactly the same address as me (I live in an apartment building).
I don't know the person but I do recognize the name, and he's a lawyer.
I think I shall go and introduce myself ;-).
Nail their a$$ and hit em where it hurts... the wallet. Claiming you as the owner of a porn site along with your legit sites hand in hand is a really bad thing to do.
Seriously bad, if you use this thread as a sample, with 2 out of roughly 35 posters having this problem sounds like a big percentage of webmasters out there are going to find similar problems. Hope their legal dept is ready.
At first I didn't think this was that big a deal if the info they have is accurate but now I am thinking about the little web guy who does the site for his church and lives in the same building as some porno king and you search "church of blah blah" and it returns little web guys church site with Al's porn imporium or something. That is just wrong. What about kids looking stuff up for school projects and getting stuff from one company who happens to host a great site about Greek mythology and a site about back door action. Like this kid needs to see the site image or description of this porn site while looking up Zeus.
I just checked it out for the sake of it and they are refrencing an ecommerce site with an illegal substance (in the USA) hobby site.
I think you are dead on. Someones gonna sue about that kind of thing....
So last night:
1.) I called Network Solutions (our Registrar; we're both Gold VIPs so there's a toll free number; yay!) and informed them of our private data showing up in Alexa's info. Our sites long pre-date the Privacy option I added to four of mine a year ago, so Alexa is using at least year-old (and incorrect) WHOIS data. I also asked the gal to run a search for my site on Alexa, just to double-check. She did. Her response?
"Oh, my goodness! Oh, my. That's not right!"
Correctomundo. Then I asked if she'd kindly check my husband's site, she politely demurred and asked someone else to (she was even more offended than I was). The result? Same p0rn site.
2.) I filed a complaint with Alexa via their 'contact form [pages.alexa.com]' -- I got to that page from their main Contact Us [pages.alexa.com] form, which I found via their Terms of Use [pages.alexa.com].
Here's what I sent, along with my e-mail address:
PORN site instead of MY site?!
<paraphrase>Please correct and confirm when done.</paraphrase>
Alas, as of right now:
No response of any kind via e-mail from Alexa/Amazon, plus the p0rn site's data, etc., still appears instead of mine. Oh, almost forgot. There IS one small change to the results for my site -- the p0rn site's thumbnail image has been replaced with: "Picture Coming Soon" Alexa.com.
Oh, joy. More -- parts.
-----FYI-----
For those inclined to call, here's the info from Contact Us [pages.alexa.com]:
Alexa Internet
Presidio of San Francisco
Building 37 P.O. Box 29141
San Francisco, CA 94129-0141
Tel: 415-561-6900
Fax: 415-561-6795
And if you're a FAQ person, here [pages.alexa.com] you go.
[edited by: trillianjedi at 10:16 am (utc) on Mar. 16, 2006]
[edit reason] No email quotes please [/edit]
So, if you're using their info.txt option, be sure to check the file they are automatically generating before you upload it: it may be ignoring your instructions.
This only confirms my opinion of Alexa as a rinkydink company.
But that doesn't explain all of it.
It's almost as if they're using a weighted similarity % on each field and then assigning based on total score.
Whatever the case it's amazing to me that this ever got out of alpha. Any 6th grader could tell you it will NEVER work accurately no matter how much tweaking they do.
Someone actually got paid to make this mess, mind boggling :-)
I am afraid it's just us .. and the biggest concern is interlinking schemes found out by competitors ..
Our customers most likely have never heard of Alexa and won't give a hoot even if we did own a porn site (if it's successful it migh help close the deal)
On the whole I am just annoyed to have to do the work to hide the info for 30+ domains.
From my own checking, and what people have been saying, it seems a lot of the mis-assigned domains have to do with contact addresses...
It's almost as if they're using a weighted similarity % on each field and then assigning based on total score.
I'm thinking it is a weighted similarity. I've checked 10 of my sites, not one of them are linked together, and all of them are linked to people I've never done business with and have never heard of but live in the same geographical location as my address listed with my registrar.
I'll be checking all my sites, to make sure none are associated with unscrupulous sites. Depending on the severity, I may be pursuing legal action as well. I hate to be that way, but this is blatant negligence on Alexa's part.
I will no longer buy products from Amazon or promote them on any of my sites anymore. It's pretty disturbing to think about the amount of information Amazon happens to have about its customers and to see the complete lack of regard for privacy it exercised in this instance with it's Alexa division.
[edited by: tedster at 2:53 am (utc) on Mar. 16, 2006]