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that particular communication challenge has always been present where there is marketing / sales and engineering / technical groups ..
- first they speak different languages,
- then there are personalities, typically in my experience there is quite a difference,
- then there is corporate culture ... which is dominant at the top level etc ...
It can be the most fun there is in "organisation watching" :-) [1]
Mark
[1] at least if you have a thick skin :-)