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Booking enquiry form

Any guidelines on Bookin enquiry forms

9:33 pm on Jun 7, 2009 (gmt 0)

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joined:Feb 9, 2005
posts: 35
votes: 0


We are working on redesigning the functionality as well as look and feel of our accommodation Booking enquiry email form.

Any thoughts which works best for enquiry forms. Currently we ask for name, tel, email and message.

New design:-
Name - mandatory
City - mandatory
Country- mandatory
Contact Phone Number- mandatory
Email Address- mandatory
Arrival Date - mandatory
Departure Date - mandatory
Number of nights - mandatory
Number of rooms- optional
Number of adults - optional
Number of kids - optional
Check-in time - optional
Additional Comments - optional

Please advice is this information enough or its too much ?

5:25 pm on June 8, 2009 (gmt 0)

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WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Dec 10, 2005
votes: 71

Arrival Date - mandatory
Departure Date - mandatory
Number of nights - mandatory

Duplicate info- choose either Arrival/Departure dates OR Arrival Date/number of nights. (Otherwise, what do you do if you have conflicting information? For example, the person says June 2 arrival, June 4 departure, but 3 nights.)

Not sure why you need City/Country. I can see Nationality if you have different pricing structures for different nationalities.

Number of rooms should be mandatory (default to 1).

Number of Adults should be required. (What if they want to try to shove 5 people into a room with 1 bed in it?)

I'd also make Number of Kids mandatory (defaults to 0).


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