On 12/26/11 when searching for "Example Company Name" from within the USA, Google started listing example.ca ABOVE example.com. We had made some minor changes to Example.com, by adding a button and links to allow users to switch to the Canadian site. There were no links built to Example.ca so far as we know.
In reading Google Webmasters about Geotargeting, Matt Cutts explains that Google gets its information from the top level domain (in this case .com and .ca) and from Google Webmasters, and Google Places. [support.google.com
Has anyone else seen this before and do you have suggestions?
[edited by: goodroi at 1:18 pm (utc) on Mar 6, 2012]
[edit reason] Please no specific urls [/edit]