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I have spoken to pretty much someone from every department and their staff have no knowledge of the product. They advertise this package on their website but whenever you speak to someone from BT don't what it is or how it works.
The email to support@ I sent even bounced back.
[edited by: engine at 1:08 pm (utc) on Sep. 20, 2007]
[edit reason] email obfuscated [/edit]