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When Disaster happens. Google Adwords.

Google Adwords

   
3:14 pm on Jul 22, 2006 (gmt 0)

5+ Year Member



Have you ever been in the situation when you opened up your adwords account and saw the Costs of your campaign just could not believe what you see?
Well, this is exactly what happened to me. Two days ago I revised one of my ad groups and noticed the familiar message: “3 keyword(s) are currently inactive for search.”
I wanted to edit my bid to $0.30 but somehow accidentally I placed the bid for $30.00
Two days later I open up my account and I thought I am going to get a heart attack when I saw the cost of $451.82 for 44 clicks in two days.

To be honest I don’t know why I am posting this thread in this forum. May be I just would like to tell to someone, may be in deep I am just hoping that someone can give me an advice on what to do. But to tell you, right now I feel hopeless and I think I just simply lost $450.00 to Google. I know it is my fault but it was an honest mistake. I would never pay $30.00 for a click when I sell $10 to $20 worth of products.
Is there any solution in this situation?
Thanks for reading. Laszlo www.1printer-supply.com

4:25 pm on Jul 22, 2006 (gmt 0)

10+ Year Member



I feel sorry for you but I am afraid there is no way you will see a cent back. Its like going to the casino and putting a hundred dollars on black and loosing and then telling the casino that you thought it was a 1 USD chip and if you could please have 99 USD back.

Google has grown so big that they cant start bending rules or making exceptions as it would be very time consuming and not in their financial interest to do so. I go through hell to try to get credit for obvious fraude clicks and I still havent seen a dime. Good luck trying to get money back from them for valid clicks.

8:17 am on Jul 25, 2006 (gmt 0)

5+ Year Member



ouch ... sorry to hear that ... however I would have to agree ... Google is just too big to start returning funds for valid clicks! Good Luck!