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Question regarding Ftp

Problems connecting with filezilla

2:04 pm on May 21, 2009 (gmt 0)

5+ Year Member

I just got myself a linux hosting plan and a domain name from a well known hosting provider (I guess names cant be shared here)..
and I have chosen to use FileZilla to upload files. I downloaded it but I am not able to get past the message
'530 Login Authentication failed'

I am sure I am using the right username and password..

Also , in port field I have put 21 and logon type is normal..

What may be the problem?

One more thing.... I am using Win XP on my system and FileZilla is for Win ... Should I be using Filezilla for Linux since I have linux hosting ?
Thanks ..

2:19 pm on May 21, 2009 (gmt 0)

WebmasterWorld Senior Member rocknbil is a WebmasterWorld Top Contributor of All Time 10+ Year Member

No, shouldn't matter, you need to FTP version relevant to your connecting O.S.

I am not able to get past the message
'530 Login Authentication failed'

Try this. It strips the problem down to the bare essentials.

- Start->Run, type cmd or command, presss enter.
- This is the dos prompt. Type

ftp [domainname]

You can use "example.com" or "ftp.example.com", when using FTP it will resolve correctly in most cases.

- It should connect to the server, you should be prompted for a user name and password.

If your login fails via direct FTP, here's what I speculate the problem *may* be: if you created the FTP account using a control panel interface, these sometimes truncate or disallow characters (I've seen it happen.) In one example I use an @ for an a, it silently removed them. In another, it truncated the passwo.

5:15 am on May 22, 2009 (gmt 0)

5+ Year Member

Today I tried connecting it and it connected in first attempt..
Dont know what was the problem yesterday

Anyway thanks for replying ..