Microsoft Acquires Wand Labs To Strengthen its Chatbot Technology

[engine]

Expect chatbots to become commonplace. I suspect, in time, it'll work its way in and we may not even realise there's a chatbot on the other end of the customer service, especially for basic Q and A.

The Wand team’s expertise around semantic ontologies, services mapping, third-party developer integration and conversational interfaces make them a great fit to join the Bing engineering and platform team, especially with the work we’re doing in the area of intelligent agents and chat bots. Microsoft Acquires Wand Labs To Strengthen its Chatbot Technology [blogs.microsoft.com]

[bill]

Somehow I think that day might not come in the very near future. Maybe someday...but not soon. Although they have moved along since the days of Clippy, this may be next-generation technology.