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Cannot cancel memberships online + auto renewal = I'm not happy!

     

Sgt_Kickaxe

8:37 am on Aug 5, 2011 (gmt 0)

WebmasterWorld Senior Member sgt_kickaxe is a WebmasterWorld Top Contributor of All Time 5+ Year Member



You cannot cancel an xbox live account online anymore and if you sign up with credit card auto-renewal is automatic... Profitable but repugnant!

Who wants to call a 'sales' staff during business hours and share personal details when a simple cancelation system would suffice? c'mon Microsoft...

g1smd

10:21 am on Aug 5, 2011 (gmt 0)

WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



One of many "Dark Patterns" implemented by supposedly reputable corporations.

They're appearing everywhere.
 

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