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HP users moaning over 10-minute login lag during 'Win 10 update'

     
9:33 pm on Sep 15, 2017 (gmt 0)

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A number of HP Inc device owners are complaining of seeing black screens for around five to 10 minutes after entering their Windows login information.

They appear to be pointing the finger of blame at Windows 10 updates released September 12 for x64-based systems.

One, a quality update called KB4038788, offered a whopping 27 bullet points for general quality improvements and patches, such as an "issue that sometimes causes Windows File Explorer to stop responding and causes the system to stop working."

Another, KB4038806, was a "critical" patch for Adobe Flash Player that allowed remote code execution.

Users have been creative with solutions. Some in HP's forum report that clean installs or disabling system services such as "app readiness" seem to allow them to get back to work.

Neither of Microsoft's update pages currently indicates any issues with black or blank screens. We contacted Microsoft and HP Inc for comment, and will update this story if we hear back.


[theregister.co.uk...]

Link provided for attribution, but the above is the complete article. Posted only as a heads up for any on HP systems in house.
12:15 am on Sept 16, 2017 (gmt 0)

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I had no issues on 3 devices with the Windows 10 update on September 12 for x64-based systems. Took all of 5 or 6 minutes and back to work.

Actually, I've never had any issues with any Windows updates, but then I don't buy bundled machines, and don't use EoL software.
1:12 am on Sept 16, 2017 (gmt 0)

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Certainly! After all the warning only applies to HP users. :)
10:05 pm on Sept 16, 2017 (gmt 0)

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All I experienced among these recent updates was
2017-09 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4038782)
Failed to install on 16/09/2017

Upon restart for the other updates it then successfully installed itself. I saw no black screens, just the usual blue screen with updating message...

I can't imagine why HP machines would behave this way. It is unlikely HP have some proprietary version of W10, their motherboards aren't anything special usually. Theoretically HP users should have the same experience as anyone else, even custom builders like me running retail versions of W10.
 

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