Welcome to WebmasterWorld Guest from 188.8.131.52
Forum Moderators: bill
- Any Adobe AIR apps.
Generally, they either crash straight off or, more commonly, shortly after typing something. I can click around in Safari for a while, but if I put a search term in, it crashes. Once I got it to show the SERPS before crashing, but usually it's immediate.
On one AIR app I could even click buttons and check and uncheck boxes with the mouse, but if I type something into a text box, it dies.
The behavior seems too similar to not be related in some way, but I run a range of Adobe and Apple products without issue and have even copied the same install files to my laptop and they've run okay.
[edited by: bill at 11:59 am (utc) on April 4, 2009]
[edit reason] tidy up [/edit]
I run all those apps on several Vista machines and I've never encountered that. I'll have to ask around.
Did these apps ever work on this particular machine? Is this something we could possibly trace to another software install or update?
1. does the app crash if you log onto vista as a different user? That will help you figure out if it is your particular user or if it is the whole machine.
2. Take a look in the event viewer and see if there is anything in the system log that would give you an idea.
3. Try right clicking on the app and choosing "run as admin". If it works, then you have a starting poiont for your problem.
4. Do you have all the latest updates for the apps installed? If it is an older app, then there is a possibility that it wasn't quite vista ready.
I'm assuming you've tried uninstalling and then re-installing the apps in question
Yup... but I did spend an hour troubleshooting my scanner software only to realize the cable between the platten and the lid had come loose. So I wouldn't discount anything!
Did these apps ever work
bad/conflicting security software and spyware
Same result with Symantec Endpont Protection disabled.
>>run as admin
Yep, tried that.
It always just says "AppCrash... faulting module AdobeAIR.dll". Not much help there.
>>1. does the app crash if you log onto vista as a different user?
I need to reboot in safe mode and check that as well. I'll log out first.
I'll report back.
As soon as I disable AllChars, it runs. AllChars was my first guess once I realized that it ran when logged in as another user (thanks cmendla).
Basically, it intercepts keystrokes and allows you to easily type in French (or German or any European language) on an American keyboard, something for which I have a constant need.
I can disable AllChars when I need to use an AIR app.
The strange part is that I have AllChars running on my XP machine which runs AIR apps with no issues. I wonder why the conflict on Vista and not on XP.
So much time wasted...
Anyway, thanks for putting me on the right track. If I had booted in safe mode, it could still be a million things, but logging in as a different user doesn't change *that* much of your setup, so it was easy to narrow down.