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A network cable is unplugged

   
3:32 pm on Jul 24, 2007 (gmt 0)

WebmasterWorld Senior Member pageoneresults is a WebmasterWorld Top Contributor of All Time 10+ Year Member



After searching based on "what I think" I should be searching for, I cannot find a solution to an ongoing issue with my system.

I am getting a network cable is unplugged message sporadically throughout the day. Sometimes it comes every 3-5 minutes, other times not so frequent.

I've been through just about everything I've found during my research and there is one thing that has helped a little bit and that was uninstalling and reinstalling the Realtek driver for that network connection.

But, the issues still plague me. Even as I write this message, I'm getting a message telling me that a network cable is unplugged.

Yes, at that second the message appears, I lose the Internet connection for a split second. But, I do not lose my phone which is also tied into the same connection. That leads me to believe that its not a cable.

It gets really bad during a GoToMeeting. So much so, that I can't hold one at the moment until I figure out whats going on.

Anyone ever experience this issue?

3:39 pm on Jul 24, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Replace the cable. Could just be a loose wire/connector.
3:39 pm on Jul 24, 2007 (gmt 0)

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It's most likely a bad driver or a bad card. Make sure you download and install the latest driver. If that still doesn't work, replace the card (or if another slot is available, first see if moving the card to a different slot works).
3:41 pm on Jul 24, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd still replace the cable first. It's the cheapest, simplest, and most likely problem.
7:06 pm on Jul 24, 2007 (gmt 0)

WebmasterWorld Senior Member pageoneresults is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Replace the cable. Could just be a loose wire/connector.

Put a brand new one on and the problem still exists.

It's most likely a bad driver or a bad card. Make sure you download and install the latest driver.

Downloaded the latest driver a few days back. Thought it fixed the problem but it was short lived.

If that still doesn't work, replace the card (or if another slot is available, first see if moving the card to a different slot works).

Ah, unknown territory for me. The only time I go back there is to blow the dust out. ;)

Here is what I have done. I've switched over to my secure wireless network. Since switching, no issues whatsoever. So, that takes me back to the card I guess. Heck, I'll stay on my wireless for now, there are more pressing issues now that this one has been addressed temporarily. ;)

Man, that was annoying!

12:38 am on Jul 25, 2007 (gmt 0)

WebmasterWorld Administrator bill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Did you try swapping the cable out as suggested earlier? You must have a few of them lying around.

Swapping cards out is easier than it sounds. They're quite easy to replace if you have a decent sized desktop box. If it's a laptop or one of those super compact jobs it can be a bit more of a challenge.

12:09 pm on Jul 27, 2007 (gmt 0)

10+ Year Member



With problems like this, here are a couple of things to try

1. Replace the cable as mentioned before.
2. If you have a laptop or can borrow a computer, plug that in for a day to confirm/eliminate your machine as the source of the problem.
3. Consider replacing the router. I've had a number of clients with quirky routers that don't die - they just keep kicking off one or more computers.
4. Reboot the router if you havent' done it. Sometimes they build up errors internally.
5. Try a UPS. If you have the router on a circuit such as one with an air conditioner, the voltage fluctation can cause a router to lock up or kick a pc off. You might want to put the PC, Modem and router on the UPS. Be sure to use the 'battery' side of the ups and not the "surge only" side.
6. If you are running windoze, go to windoze update and look at the optional hardware updates (use the custom update). Sometimes you need to update the drivers for your nic but that is rare
7. If you think it is your pc and not the router, try getting a usb ethernet, disable your onboard nic, and try that.
8. Try sacrificing small animals while running naked around the holly bush and oak tree during a full moon closest to the next solstice or equinox.

Seriously though, 1-7 should probably get you stable again.

7:43 am on Jul 28, 2007 (gmt 0)

WebmasterWorld Administrator robert_charlton is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I've encountered this problem a few times and each time have traced it to the router power supply (one of those heavy little black bricks with a plug) getting jostled loose as it sits atop my surge protector.

I hate these things... too much mass supported by a dinky AC plug... but that's the way Linksys builds them.

 

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