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Vista and Adobe Reader

Can they run together?



11:38 am on Jul 3, 2007 (gmt 0)

10+ Year Member

Our company has a strict policy of no Vista for at least a year, so until a colleague mentioned it, I was unaware that there were Adobe/Vista compatibility problems. Googling around, looks like she is right. Quite apart from things like wiring diagrams being downloadable from our site, we use Acrobat 3D which makes PDF a tremendous asset when discussing a new product with overseas colleagues, and with our major customers. A screw up between reader and Vista is the last thing we need.

Looks like there may be a solution:
Acrobat ( and I think Reader) 8.1 coupled with a Microsoft Hotfix [support.microsoft.com] is a workround, according to this Adobe Tech Note [kb.adobe.com].

Two things:

1. Will the Hotfix have been issued as an automatic Vista update (I rather fear not).

2. Strictly, the Adobe tech note applies to Acrobat 8.1 - can anyone confirm that it also apples to Reader 8.1?

[edited by: bill at 12:11 am (utc) on July 4, 2007]
[edit reason] tidying up [/edit]


12:20 pm on Jul 3, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

All Adobe versions work fine for me in Vista - after you download an installer, right click and install in XP SP2 compatibility mode.


12:43 pm on Jul 3, 2007 (gmt 0)

10+ Year Member

bcolflesh, thank you. Not having Vista myself, I was foundering somewhat. Following up from your reply, I came across this Adobe Tech Note [kb.adobe.com], so it looks as though my customers can manage - though some may find it a hassle.


4:40 pm on Jul 8, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

The MS hotfix appears to only address 64 bit machines, but my Acrobat 8.1 is running on a 32 bit Vista.

And installing the 8.1 patch to Acrobat seemed to fix a few problems, but the major ones - like Acrobat hanging up or pausing for many seconds or even 2-4 minutes - remain.


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