what does this error mean?

Server.CreateObject Failed

[surrealillusions]

Server object error 'ASP 0177 : 800401f3'

Server.CreateObject Failed

/process.asp, line 98

800401f3

And line 98 is

Set mail = Server.CreateObject("CDONTS.NewMail")

I'm just sticking bits and pieces together and hoping for the best as I haven't any idea of how asp works and how to create a form process script.

[Staffa]

The most likely cause of this error is that you are working off line and the email in your script cannot actually be sent.

If, for the time being, you take out the code from "set mail" to "Set mail = Nothing" that should stop the error message.

[Ocean10000]

Server object error 'ASP 0177 : 800401f3'

This error means "Invalid class string" -- in other words the call to CreateObject failed because the name object cannot be found by the OLE sub-system.

I am guessing it is not installed on your test machine.

[surrealillusions]

Got it fixed by phoning up the hosting company for the site in question. The named object in question isn't installed as its out of date.

Thanks :)