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Session dissapearing

         

Jacobs

8:48 pm on Oct 17, 2005 (gmt 0)



After a client logs into site all session variables seem to disappear within minutes. This only happens in IE, tested out with firefox and all works perfect. Was working well until about a week ago. Does anyone know if Microsoft did any updates?

Thanks!
Chris

txbakers

10:39 pm on Oct 17, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



After a client logs into site all session variables seem to disappear within minutes. This only happens in IE, tested out with firefox and all works perfect. Was working well until about a week ago. Does anyone know if Microsoft did any updates?

YES! So glad someone else is having the problem. We started a thread on this in HTML and Browsers:

[webmasterworld.com...]

but to date no one has been able to solve or offer any explanation. I called MS support, paid the money, only to be told that one of my customers needs to call since it works on my machine.

It's a nasty problem and spreading quickly across the country.

dataguy

9:23 pm on Oct 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Have either of you allowed more than one worker process to be available to an application pool?

This is a stupid issue that would be resolved if MS put some useful information in the help file. I actually wrote my MS rep about this at the beginning of this week. It seems that the app pool switches worker processes on web visitors, which loses their session data with the worker process. Common symptoms are that if you use a session variable to indicate a visitor is logged in, they keep getting kicked out.

This may or may not be your problem. You can check it by opening IIS, clicking on Application Pools, selecting the app pool that serves the web site you are having problems with, and viewing properties. On the Performance tab, check the Web garden at the bottom. The Maximum number of worker processes should be set at 1.

It would seem that adding worker processes would make a site more stable, but only if you are going sessionless. Hope this helps.

txbakers

12:02 am on Oct 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks - I will definitely check thisout.

I paid for the MS Service call and the rep is being very helpful trying to solve this. I'll mention this to him as well and see what shakes. It's a VERY annoying problem.

dataguy

6:11 pm on Nov 2, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Tx, did you ever get this figured out?

txbakers

7:07 pm on Nov 2, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



still not yet! He's baffled. We've run WINNET reports, nettraces as well as other reports on the machines that work and the machines that don't. I haven't spoken to the tech in a few days. I should call him back.

Meanwhile it works perfectly in Firefox, and we haven't had any issues from any new people in about two weeks.

A strange one for sure.