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She can add, edit, and delete products on her website and the application also lets her upload product pictures from her local computer to the web server. This is where the problems lies. When she tries to upload any pictures to the server, the application hangs and she has not been able to upload any pictures.
I've tested this on 7 different computers at 5 different IP Addresses and they have all allowed me to upload pictures flawlessly. I've written error handling code for this routine but it is not called, so I can be almost completely sure that it is not a problem with my code. I believe that it is a problem with her computer.
I was hoping that someone could shed some light on this situation and maybe suggest some possibilities as to why she cannot upload files. I also think that she is not able to send file attachments in emails (at least she wasn't able to send her pictures to me through email), so maybe this is related.
I know that she recently had some problems with her computer, but she told me she just had a new hard drive installed. I've done some research and found that some trojans will affect the ability to upload any files to the Internet, but with a brand new hard-drive I'm not sure she's had time to pick one up. She's using windows XP and I don't believe she has a third party firewall installed. Could it be a simple setting that needs to be adjusted? Please, I'd appreciate any help in this matter.
