Forum Moderators: travelin cat

Message Too Old, No Replies

Apple Remote Desktop - Internet Control of Client Computer

How Do You Connect Over the Internet?

         

barefootin

9:34 am on Apr 25, 2005 (gmt 0)



Hello,

I can't seem to find a THING on using Apple Remote Desktop being able to connect over the Internet.

First, is it possible?
Second, if it is, how do you set it up?

I am on a G5 Dual 2.5 running OS X 10.3.9. using Apple Remote Desktop Admin 2.1.

Target Computer is iMac 17" Flat Panel using Apple Remote Client 210 in another City. Both using Cable High Speed.

Sharing has all checkboxes checked. No Firewall. Internet Sharing is ON.

These are the numbers I have to work with from the network settings from the target computer.

These are not the correct numbers for security reasons, but they represent what I am seeing.

IP Address
192.167.1.201

Subnet Mask
255.255.255.0

Router Number
192.168.2.8

ipv6
fe80:0000:0000:0000:040a:95ff:fe66:8c98

What do i do with these sets of numbers in the Application, and are my settings correct in sharing?

Also, are the dynamic or static ip's? Will they change if the target computer is logged off then on again?

Thank you for any words that might help . . . or a downloadable .pdf that addresses this issue. Searching Google came up with NOTHING for this Internet connection question.

barefootin' . . . . ..

lZakl

11:26 am on Apr 25, 2005 (gmt 0)

10+ Year Member



Hello barefootin,

Welcome to WebmasterWorld!

First:
You will need the actual IP address that the ISP has asigned to the PC with Remote Desktop Client on it. It will look more like 69.23.##.### or 128.155.###.##. The IP Address that looks like 192.167.1.201, is for local addressing on the network only, and cannot be used for remote location. You will either have to find this IP address, or ask your ISP what it is. If it is dynamic, you must find out what the number is prior to connecting. You can do this by going here [whatismyip.com]. Again, this need to be the number of the client computer.

Second:
You will need to go into the routers software (usually done by typing in the routers IP, in your case 192.168.2.8 into the URL of any browser) and point port 3283 to the designated client computer. I cannot tell you how to do this, being there are literally thousands of routers out there and they are all different.

Third:
You remember the clints IP address? Good. Now in Remote Desktop Admin, go to the Remote list in the left hand column, and then go to File --> Add By Address.... It will prompt you for the IP Address of the client computer, and the username and password for the Remote Desktop on the other end.

The key here is to find out the ISP's address before hand, and get that router pointed at the right PC.

Hope this helps, and good luck!

-- Zak

timster

2:04 pm on Apr 25, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Also, are the dynamic or static ip's? Will they change if the target computer is logged off then on again?

Generally, if you don't know the answer to this question already, then it's dynamic. You might be able to negotiate with the ISP's for static addresses.

If not, you might want to look into a dynamic DNS service. I'd suggest getting everything working as lzakl says before adding dynamic DNS to the mix, however.

whoisgregg

4:41 pm on Apr 25, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Welcome to WebmasterWorld, barefootin! IZakl has already done an excellent job of answering your question. ARD does work, it's the port 3283 that trips up most.

For more information, in ARD, go to the "Help" menu >"Remote Desktop Help?" > click "Open the "Apple Remote Desktop Administrator’s Guide." Go" for a 26 page PDF that answers *every* question about ARD.

Internet Sharing is ON.

If I may ask, why? Internet sharing is *not* for web serving and in almost every situation should be off.