joined:Jan 8, 2019
My sister's business doesn't have (or need) a physical location. But needs one for ranking in the area in which she works.
She used a PO box (a tip from another business owner) but Google suspended her. They called and asked if it was a location that customers can visit. She told the truth and said no, though she didn't say it was a PO box either.
Now she's filling out a reinstatement form, and is wondering this...
If she claims that customers can go to her PO box, and Google finds out they can't, what will the consequences be. Will they ban her by company name so that she can't create a new GMB if she actually gets a physical location?
We understand Spam regulation is needed, but for her business an address isn't needed.