Welcome to WebmasterWorld Guest from 188.8.131.52
Here's the situation:
In trying to claim a client's LBL in G, I've requested validation for the site 5 times by postcard and 5 times by phone (the client was told the process and what it entails, but they are, how should I put this, lazy). Now they are going crazy because it has not been claimed, so for the umpteenth time I log in to my LBC and attempt verification yet again, and I receive the following:
The information provided isn't eligible for verification. More info can be found under Google Maps Help .
So apparently there's a limit in the number of verification requests you can make? What now?
You might also try setting up a new and separate Google account and trying to claim the listing through LBC that way.
It's irritating when clients can't confirm the code, isn't it?
My process for helping clients claim listing:
1) Call them on a non-business phone line, like their cell. I've occasioanlly seen G to have trouble with call waiting.
2) Remote control into their computer.
3) I drive their computer & fill in the fields for them.
4) Trigger the G phone call to their biz line.
5) They/I enter the verification code.
Almost always works.
Most small businesses have no clue about what we do & how G really works. Would seem pretty easy for someone to register a fake google acct & then start verification on the competition. A biz that's not Google savvy & not expecting a verification call/postcard will almost certainly ignore the calls & postcards.
I think penalizing for failed verification would be too easy to abuse.