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Using toll free numbers is limited?

Client has offices in 20 states



6:13 pm on Jun 16, 2009 (gmt 0)

10+ Year Member

I have three offices verified then the next three in a row didn't offer phone verification but only the post card verification. I guess we can do that but it sure gums up the works a bit.

Any info you can provide on how to get more offices approved to phone verification or what I might be doing to trip some kind of flag will obviously be very much appreciated.


7:07 pm on Jun 16, 2009 (gmt 0)

10+ Year Member

Just to clarify a bit more...

I had three listings in one state go fine, locations four and five in the same state I could only do post card verification. Number six is in a different state and that one is post card verified as well so apparently there's some kind of listings limit tied in to the telephone number used?

Google doesn't think there can be one central call in number?


8:09 pm on Jun 16, 2009 (gmt 0)

10+ Year Member

Never mind. I was looking right past the Data Feed.

Robert Charlton

8:15 pm on Jun 16, 2009 (gmt 0)

WebmasterWorld Administrator robert_charlton is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

Google doesn't think there can be one central call in number?

If someone were trying to game the system and get lots of local listings without having a physical presence, using a central call-in number would probably be the easiest way to go about it. Google could figure this out either from just thinking about it, or from experience.

So, the next step of difficulty would be to require postcard verification, where the business had to have some sort of addresses in all the cities claimed.

If people start using mail drop addresses, and chances are that many have, Google might take measures to filter those out.

While the verification process adds an extra step for a legitimate business, it also offers some measure of protection against competition that's not really local. If I were a legitimate business with many locations, I would view the verification process in that light.

I'd make some effort that all my addresses were carefully and accurately listed, and that someone in the mailroom at each location was aware that a verification mail might be coming. I would think, for some companies, that postcard verification would in fact be easier than telephone verification.

From Google's point of view also, they may not want to pay their employees for the time it takes to wade through the telephone branching menus that many large companies have.

Disco Legend Zeke

2:13 pm on Sep 1, 2009 (gmt 0)

5+ Year Member

cheap solution

get a "magic jack" with a local number in the city

forward it to your central switchboard when the local agent is not using it.

if you don't have a local agent then... hmm... maybe you are not local.


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