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I purchased some shared reseller hosting and everything is fine except for 1 item: Their SMTP server refuses to accept outgoing mail using the typical mail.accoutname.com. I've tried authorization and I do POP before SMTP but nothing works. The Hostmaster is a bit "green" but, overall, it's a pretty decent package.
There is one out-of-the-ordinary things I wanted and I mention it here in case it has some influence. I wanted the reseller URL to be a dot com and the custom nameservers to be a dot net. For example: reseller account URL = reseller.COM and nameservers = ns1.reseller.NET and ns2.reseller.NET I own both domain names and I do know how to set up a DN as a nameserver with my registrar.
Can anyone give me a clue that I might pass on to the Hostmaster?