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Wow Slider tool

installed, licensed, yet it doesn't respond to my cursor

4:42 pm on Apr 29, 2013 (gmt 0)

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joined:May 19, 2007
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After demoing successfully, I purchased Wow Slider tool to use on a website. However, the buttons and fields don't respond to my mouse click (it seems, communication between cursor and tool doesn't work).
I am working on Windows 7, 64-bit OS with latest Wow Slider version.
I contacted support but since 5 days (responses in 24 h rhythm) just told me to re-install the tool... which didn't help.
With that, I am reaching out to other users of that tool to possibly get help.