Perhaps someone can point me in the right direction to solve this problem.
Existing HTML code:
<a href="../utility/page.html">name</a>
Produces this in the address bar:
http://www.example.com/utility/page.html
Whereas, this HTML code:
<a href="www.example.com/utility/page.html">name</a>
Produces a 404 error and this in the address bar:
http://www.example.com/www.example.com/utility/page.html
Note the double reference to www.example.com. There is no canonical or base reference in the <head>.
I await being embarrassed... :(