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I'm looking for a general book (book is better than website - we want to hand 'em out and make people read them). Something along the lines of "Web audiences scan the page from upper left to lower right. Content should be in easy-to-read chunks (e.g., bullets). Yada yada."
Any suggestions? I've got people ranging from the VP of marketing to a formerly-print designer who need to understand the info.
Any help would be appreciated.
You might also find Ken Evoy's "Make Your Site Sell" to be useful, although it's only available in ebook form these days. Another one that made a huge difference for me was "Designing Web Usability: The Practice of Simplicity" by Jakob Nielsen. It might be more than most folks would want to wade through, though.
A more rounded book is "Web Re-Design - Workflow that Works", which quickly but pretty thoroughly covers the web design process from flowcharting to usability testing (although it lacks a mention of seo issues). I especially like it because it is engagingly written.
RJO
I got it when it came out and was quite surprised of its contents, very intuitive, and covers the basics of every angle of websites, from design > structural / visual, to code, compatibility issues etc. You won't go far wrong with this book.
Much better by Williams... and in fact the best basic book about page design and type layout that I've read... is "The Non-Designer's Design Book." It covers "design and typographic principles for the visual novice," and it's excellent. It's also US$15 cheaper than the Web book.
I am somewhat embarassed to admit that I've never picked up a book on design. I learned what I know through lots of usability testing, competitive and best-of-breed analyses, online resources (such as WW) and friends/coworkers/consultants.
It'll probably be a good edu-cashun for me as well as my peeps at work.
I also love Robin William's book on design for non-designers, but I wouldn't use it for your purpose. Customers and marketers are already too caught up by appearances, and need to be steered over to think about structure, IMO.
Just about anything by Molly Holzschlag is good. She covers the whole spectrum of web development in depth and does a lot about navigation as well, and explains a lot about the different angles to design. She's a prolific author so she gets into writing styles, too. She headed up MSN's web community for a number of years and teaches sessions at conferences, so her explanations are very clear (though verrry leeeennnnngthy).
I've looked through Web Design in a Nutshell, I was impressed with it. The author also wrote a book on navigation, I believe.
50 full page screen shots of "big" sites fully scrutinised in a large colourful layout. Nice fall asleep - dream away - lets redo the whole site again - reading and browsing.
Also nice to read what Nielsen charges for a normal Usabitlity consult ($10.000.-)
This was the most inviting and clear set-up book I came across in the bookshop, I can recommend it.