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Batch Updates sitting as submitted

expiration date now passed and all dropped

   
4:59 pm on Feb 9, 2008 (gmt 0)

10+ Year Member



Is anything going on with Google Base that would keep products from going into a "searchable"state?

All batches were submitted 3 days ago and went into a "published searchable soon", but then a day later our expiration date took effect and ALL PRODUCTS EXPIRED AND DROPPED FROM GOOGLE SHOPPING.. and we're still sitting at "published.. searchable soon"

Any suggestions?

3:10 pm on Feb 13, 2008 (gmt 0)

5+ Year Member



Are you including an expiration date in your feed?
5:07 pm on Feb 13, 2008 (gmt 0)

10+ Year Member



Things have returned to "normal" for us (problem cleared up sometime on Feb 10 after a Feb 6 submit).

Products are submitted to remain for a full 30 days, but since it (apparently) can take 3-4 days to update (become searchable), we're planning on submitting every 3 weeks to avoid the problem where all of our products drop out of sight.

 

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