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Products "active" but none being listed

         

emomilk

11:02 am on Jun 17, 2005 (gmt 0)

10+ Year Member



My feed was uploaded and accepted with no errors four days ago. It now says that I have around 5000 products active, but when I go to view my store in Froogle it returns no results. I also can't get any of my supposedly active products to list by searching for them individually.

Has anyone else seen this or know what the problem might be?

brakthepoet

5:10 pm on Jun 23, 2005 (gmt 0)

10+ Year Member



I've encountered problems like this in the past when I add new items to my feed. Froogle won't display any items without pictures (at least for our feed), and it seems to take a while for them to come get the pictures from the site. The items always show up, but it takes a while.

Also, if it is your first feed, it may still be under review by the Froogle team.

You can always contact them through the support address, but it usually takes about 7 to 10 days for a response.

sun818

7:21 pm on Jul 8, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I have not changed my feed for almost a year now. The upload is sent without issue, but store items are not appearing in search. I'm wondering if Froogle is filtering duplicate products. I also have an eBay Store that submits the same product under the eBay name. So, I turned the feed off for eBay and will see if that includes my web store. Its really frustrating to have sales coming from Froogle then completely stopping now. Last sale from Froogle was 29 June 2005.