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Although now I have another problem, I can access the FTP site fine, but now have the exact same problem as CarlC. Error 403 - "You are not authorised to view this page"
Not authorised to view the page, how can I not be authorised to view the page when it is the signup and login page and an hour before this I was able to upload a feed!
From past experience I know that trying to contact Froogle about this (and any other problem) takes to long, and most of the time if I persist the problem sorts itself out. (Although this is probably the result of others compalaining about a similar problem).
Anyone else get the feeling that as Froogle is free, they are not to bothered about sorting issues quickly?
Anyone else get the feeling that as Froogle is free, they are not to bothered about sorting issues quickly?
Yeah. Can't really blame them though.
When this happens, I send them an email from the Froogle Merchant Center notifying them that I can't login to the FTP site. Then I'm usually able to access the FTP site within a few hours.
I don't know if it's coincidence or what but somethimes this will be a problem for days. And then when I email them it's cleared up almost immediately.