Welcome to WebmasterWorld Guest from 23.20.241.155

Forum Moderators: open

Message Too Old, No Replies

Contacting Google Support for Chrome Web Store issues

     
2:16 pm on Jul 15, 2013 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Does anyone know how to contact Google regarding problems in the Chrome Web Store? I have a couple of Chrome extensions and the stats have been all screwed up for several weeks now. On June 26th, all impressions and installations went to 0 (though the number of installs has increased in that time). The help links end up going to a Page Not Found, and I haven't been able to find any way to contact them.
3:58 pm on Jul 15, 2013 (gmt 0)



You can report it on the productforum of google chrome extensions or google chrome webapps. I have seen several complaints about the stats last week. See for example here: [groups.google.com...]
4:02 pm on Jul 15, 2013 (gmt 0)



I looked at my own extensions and i also have the stat problem from 26th of june. So you are not alone...
4:15 pm on Jul 15, 2013 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Thanks!
10:30 pm on Jul 19, 2013 (gmt 0)



My stats are working again! I still have a gap from 25th of june till 9th of july.
10:59 pm on Jul 19, 2013 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Mine are as well (with the same gap). According to a Google developer in the forums, it was a difficult bug to fix.
 

Featured Threads

Hot Threads This Week

Hot Threads This Month